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Senior Identity Management Engineer in Milwaukee, WI at Johnson Controls

Date Posted: 12/4/2018

Job Snapshot

Job Description

What you will love about Johnson Controls:
We’ve been dedicated to protecting the environment since our invention of the electric thermostat in 1885, which provided a fundamental shift in the energy efficiency of buildings. Now, all over the world, our products and services empower customers and communities to consume less energy and conserve resources.
  • Global, innovative, industry leader
  • #70 on Fortune’s most admired companies list
  • Embraces diversity
  • Growth opportunities abound
  • Fast paced, evolving company, always learning, always adapting
  • Great benefits; including Healthcare related wellness discounts,  great 401k match, company funded retirement program, vacation, sick time, floating holidays and national holidays
What you will do

  • Responsible for the service design, build and documentation all key elements of Johnson Controls Identity Management infrastructure related to provisioning. Support ongoing operations as they transitioned from the Engineering team to the Service Operations teams who perform Level 1 and Level 2 support.
  • Senior Identity Management Engineer is responsible for the efficient and effective transition from the Build cycle to the Operations cycle which includes documentation, education and ongoing Level 3 support.
  • Primary technologies include but are not limited:
  • Microsoft Identity Manager, Forefront Identity Manager, Azure, RSA IGL, Active Directory, SiteMinder, ADLDS, the Johnson Controls Enterprise Directory, DHCP, DNS, LDAP, Certificate Authorities, PKI Infrastructure

Additional responsibilities include:
Level 3 support, capacity planning, and problem management, change management, bandwidth and connectivity planning, server planning, storage planning, reporting, budgeting and planning for identity management related initiatives.

How you will do it
  • Follow the Engineering process, which includes Service Design, Build and Transition of all new initiatives, with phase gates reviews presented to all stakeholders during the process.
  • Maintains an understanding of all current and emerging identity management technologies, open system standards, management technologies as they relate to the support of Johnson Controls collaboration infrastructure.
  • Provide leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and support of Identity Management infrastructure and availability.
  • Stays current on regional application and infrastructure projects to maintain effective availability and global consistency amongst regional infrastructure, integration and configuration.
  • Acts as liaison between Johnson Controls architecture team, service operations team and vendors to provide transparency on future projects, activities, business requirements and technical concerns of initiated projects.
  • Help define implementation roadmaps, support requirements and management infrastructure.
  • Ensures that third party solutions follow all Johnson Controls standards.
  • Provides senior management and general staff with accurate and complete status information.
  • Sponsors, orchestrates and implements technology pilots in order to evaluate emerging technologies and their applicability in support of Johnson Controls business requirements and strategic goals.
  • Acts as an internal consultant to BU’s and Infrastructure I/T.
  • Adheres to all current Change and Problem management policies and procedures.


Job Requirements

What we look for
  • Bachelor’s degree or related experience in Computer Science, Engineering or related discipline.
  • Strong experience with MS Visio, PowerPoint, MS Word and MS Excel.
  • Minimum 5 years of experience, designing, implementing and production support of large-scale Identity provisioning platforms and global LAN/WAN Active Directory environments supporting over 75,000 users and globally diversified application authentication requirements.
  • Professional certification in support of Microsoft, IBM, Siteminder and other technologies is desired.
  • Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred.
  • Strong project management skills and global experience.
  • Strong technical and non-technical communication skills.
  • Ability to establish and maintain high levels of client trust and confidence.
  • A proven track record of driving the delivery of large, complex messaging and collaboration projects.
  • A broad range of knowledge desired, including experience with:
    • Microsoft Identity Manager
    • SQL databases
    • PowerShell scripting
    • Active Directory
    • DNS, DHCP, NPS
    • IP Networks
    • Application Integration
    • Security and SOX compliance testing and evidence collection
    • LDAP, Kerberos
Who we are
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit