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Sr. Quality Engineer in Wichita, KS at Johnson Controls

Date Posted: 3/9/2019

Job Snapshot

Job Description

The Senior Quality Engineer is located in Wichita.  This position is responsible for identifying opportunities and leading action teams to ensure that quality improvements are made and results sustained across products, processes, and systems using a wide variety of leading-edge improvement methods under the leadership of the Quality Manager. 

What you will do

  • Continuously improve quality systems.
  • Diagnose and correct improper quality practices.
  • Take lead ownership role in responding to external and internal customer quality issues using prescribed problem-solving methodology.
  • Protect customers from defects by the application of production control plans, mistake-proofing techniques, layered audits.
  • Apply statistical methodology including capability studies and analysis, statistical process control, design of experiments, and measurement systems analysis, among other techniques and tools.
  • Drive for and achieve stable, predictable processes followed by actions to reduce variability.  Implement appropriate quality and statistical methods including selection of critical characteristics and sampling methods and frequencies required to maintain processes under control.
  • Collect, analyze using mathematical computer modeling such as regression, ANOVA, DOE, etc., and communicate information/reports/documentation required for quality system, operations, or customer requirements.
  • Identify training needs regarding quality and statistical tools (SPC, etc.) for individuals and ensure their capability is maintained to meet the needs of the company quality system and operations/business requirements.
  • Lead Six Sigma Black Belt projects targeting significant business issues aimed at increasing profitability of the company at business, operations, and local process levels.
  • Lead FPY (First Pass Yield) improvement efforts including data collection, analysis, reporting, communications, and linkage to corrective actions.
  • Lead sub-team of quality engineers for implementation of JCMS (Johnson Controls Manufacturing System) under the direction of the Quality Manager.
  • Perform in key role on cross-functional teams (Value Stream Teams) including but not limited to Quality, Design Engineering, Manufacturing, Manufacturing Engineering, and Purchasing to develop and ensure proper problem solving and continuous improvement methods are employed.
  • Develop and establish appropriate quality criteria (visual standards, boundary samples, etc.), and control these standards.
  • Review and take decisions with cross-functional team for suspect material on hold (Material Review Board) for timely disposition and processing.
  • Identify warranty improvement opportunities and drive improvement through participation on Technical Service/Warranty teams.
  • Mentor and coach Quality department personnel including Quality Auditors and Engineers regarding quality fundamentals and maintain systems to 
  • Practice, continuous improvement, and statistical methods.
  • Other duties as assigned.

Job Requirements

What you will need 

Education and/or Experience                   
  • Full knowledge of fundamental quality engineering standards (ASQ CQE body of knowledge) and concepts as demonstrated through the development and implementation of quality systems that reflect modern quality approaches and techniques.
  • Demonstrate ability to accomplish department goals and deadlines through training.
  • Experience supervising, managing, coaching, developing, motivating and evaluating employees in the manufacturing auditing and receiving inspection, which consists of quality representatives, auditors and/or inspectors.
  • Development of manufacturing quality system for new product development including control plans, capability studies, failure mode and effects analysis, measurement systems analysis, and system for monitoring field quality, identifying issues and actions to permanently resolve issues resulting in at least 50% reduction of customer issues. 
  • Effective and tactful communications required particularly as they relate to quality improvement issues to frequent interface with internal and external manufacturing and design group professionals.
  • Strong ISO 9001 skills in a large manufacturing operation required performing internal quality management system audits, facilitating external quality management system audits, corrective action system administration, developing and conducting training on internal audits, inputs to management review process, implementation of non-conforming material system, supplier material review and corrective action, material approval process resulting in significant business improved quality results.
  • Strong computer skills required including Microsoft Excel macros, Microsoft Access database development, Visual Basic programming, Minitab, project management software skills.
  • Some design software expertise such as Pro E / Auto Cad required.  Also required experience using Salesforce customer complaint management software, Share point, and SAP.
  • Master’s Degree in a technical discipline and a minimum of three (3) years related experience is required.
  • Experience leading a minimum of 2 Six Sigma Black Belt projects with a minimum combined cost savings of $150,000 annually.
  • Experience operating CMM and Optical Comparator required.  Proficiency using digital micrometers, calipers, pin gages, etc. required.  Experience operating Keyence digital microscope, Jodon fin louver angle measurement system, and Faro Arm preferred.
  • Knowledge of HVAC systems required.

Certificates, Licenses, Registrations
  • ASQ Certified Six Sigma Black Belt required
  • ASQ Certified Quality Auditor required
  • Lean Implementation certification required

Who we are
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit